Payment & Refund

Payments for Vividdew House services are collected according to the quote confirmed before work begins on vividdew.skin.

• Details here apply to payment work only — ask at the counter if your job spans more than one track at Vividdew House (this site).
• Accepted methods are confirmed by email from info@this site and may include card or local transfer depending on South Africa norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact info@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Cape Town unless otherwise stated.

We keep payment paced so calligraphy finishing quality stays steady with clear tickets so handoffs stay consistent. City regulars know the door note is current Desk near 131 Buitenkant Street.

Guests booking calligraphy work through vividdew get plain intake steps and are answered in plain English during Wed–Sun 11:00–19:00. Door updates for vividdew post before opening when hours shift.